maxim88 Casino & Sportsbook Data Care

This page describes what we collect when you use maxim88 and how we keep that data protected. We take your privacy seriously. When you create an account, deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer, or play our slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), live-dealer tables, sportsbook, or esports sections, we gather information necessary to serve you, prevent fraud, and comply with law.

We do not sell your personal information to third parties for marketing. We do not use your data to profile you for unrelated purposes. Our servers and processors follow industry encryption and access controls. If you have questions about how we handle your data, our support team in English can clarify during business hours. This policy applies to all users on maxim88, regardless of whether you access from Jakarta, Surabaya, Bandung, Medan, Semarang, or any other location where our services are legally available.

Access to maxim88 is available only where local law permits. Our data practices comply with applicable privacy laws in the jurisdictions we serve. If your local privacy law grants you specific rights (such as data access, deletion, or correction), we honor those rights upon request.

What Data We Collect on maxim88

When you create a maxim88 account, we collect your email address and password. We use these to authenticate you and maintain your account. We do not store your password in plain text — we hash it using industry-standard methods so that even our team cannot read it.

When you deposit, we record the amount, date, time, and payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet). We do not store your full payment card or e-wallet credentials — payment processors handle those securely. We keep a reference number and transaction ID so we can trace deposits and withdrawals.

When you play games on maxim88, we log your gameplay: which game, stake amount, outcome, and timestamp. We use this data to calculate leaderboards for our daily and weekly tournaments, resolve disputes, and detect fraud or bonus abuse. During major events (Liga 1 fixtures, Piala AFF tournaments, Idul Fitri, Idul Adha, Imlek, Nyepi), we may track engagement patterns to improve our tournament schedules.

Account data

Email, hashed password, name, date of birth, address, ID photo, selfie.

Transaction data

Deposits, withdrawals, payment method, amounts, dates, processor reference numbers.

Game data

Games played, stakes, outcomes, timestamps, leaderboard rankings.

Technical data

IP address, device type, browser, login times, session activity.

How We Use Your Data

We use account data to authenticate you and maintain your account security. We use KYC documents to verify your identity and prevent account takeover. We use payment and game data to calculate payouts, update leaderboards, and resolve disputes.

We also use your data to:

• Detect and prevent fraud, bonus abuse, and unauthorized access
• Comply with anti-money-laundering and sanctions laws
• Send you account notifications (verification status, withdrawal confirmations, tournament results)
• Respond to your support requests
• Analyze platform usage patterns to improve our games and services

We do not use your data to send unsolicited marketing emails unless you explicitly opt in. If we do send promotions, you can unsubscribe at any time. We do not use your KYC documents, payment data, or game history for any purpose outside these functions.

Third-Party Processors and International Transfer

We work with payment processors (for mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment deposits and withdrawals) and KYC providers (for ID verification). These processors operate under data processing agreements that require them to protect your data with the same security standards we use. They access only the data necessary to perform their function — payment processors do not see your ID photo, and KYC providers do not see your payment history.

Our servers may sit outside your jurisdiction. We use encrypted channels and secure protocols to transfer your data internationally. If your local privacy law restricts international data transfer, we obtain your explicit consent before transferring your data overseas. We may also anonymize or pseudonymize data before transfer to reduce privacy risk.

We at maxim88 protect your data with encryption, access controls, and clear policies — we do not sell your information, and we honor your privacy rights under applicable law.

Your Rights and Data Access

You have the right to access, correct, or delete your personal data on maxim88. If you want to review what data we hold about you, contact our support team with your request. We provide your data in a readable format within 30 days. If you spot inaccurate information (wrong address, misspelled name), we correct it immediately.

You have the right to request deletion of your account and associated data, subject to legal obligations. If we are required to retain your data for tax, anti-money-laundering, or dispute-resolution purposes, we explain the legal basis for retention. After the retention period expires, we securely delete your data.

Cookies and Tracking on maxim88

We use cookies to remember your login status, language preference, and session activity. These are essential cookies — without them, you would need to log in every time you visit. We also use analytics cookies to understand how players use maxim88 (which games are popular, where users drop off, which payment methods are most reliable). These analytics cookies do not identify you personally — they aggregate trends across all users.

You can disable cookies in your browser settings, but this will limit functionality on maxim88 (you may not stay logged in, your preferences may not persist). We do not use third-party advertising cookies or tracking pixels that follow you across other websites.

Data Security on maxim88

We encrypt all data in transit (using HTTPS) and at rest (using AES-256 or equivalent). We restrict access to personal data to maxim88 staff who need it to perform their role. We use multi-factor authentication for privileged accounts. Our payment systems are PCI-DSS compliant (though we do not store payment card data directly).

We conduct regular security audits and penetration tests. If we discover a data breach, we notify affected users and regulatory authorities within the timeframes required by law. We maintain a data incident response plan so we can respond quickly if our security is compromised.

How to Contact Us About Privacy

If you have questions about our privacy practices, want to exercise your data rights, or believe we have mishandled your information, email our privacy team or contact our support team during business hours. We respond to all data requests within 30 days. For disputes that we cannot resolve, you may have the right to lodge a complaint with your local privacy regulator or data protection authority.

We update this privacy policy from time to time to reflect changes in law or our practices. We notify you of significant changes by email. Your continued use of maxim88 after any update means you accept the updated policy. If you do not agree with our updated practices, you may close your account and request deletion of your data in accordance with our retention obligations.

Our commitment is to keep your maxim88 account secure, use your data transparently, and respect your privacy rights. We believe that trust is central to a fair gaming platform. If you ever feel that we have not lived up to this commitment, please reach out to our support team — we are here to listen and resolve your concerns during business hours.